Proper Providers LLC

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Privacy Policy

Last Updated: February 25, 2025

1. Introduction

Proper Provider Companies, LLC (“Proper Providers,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you interact with our website, services, applications, and communications, including SMS/text messaging.

This Privacy Policy is publicly available and intended to comply with applicable privacy laws and CTIA / 10DLC messaging requirements.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name
  • Email address
  • Mobile phone number
  • Business name
  • Account or application reference information

b. Technical & Usage Information

  • IP address
  • Device and browser type
  • Pages viewed and interaction data

c. Messaging Information

  • SMS opt-in and opt-out records
  • Message delivery and response history (e.g., HELP, STOP)

3. How We Collect Information

We collect information when you:

  • Submit forms on our website
  • Apply for or manage an account
  • Opt in to receive SMS or email communications
  • Communicate with customer support
  • Interact with our website or digital platforms

SMS consent is obtained explicitly and separately, and opting in to SMS is not required to do business with Proper Providers LLC.

4. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Respond to inquiries and customer care requests
  • Send account notifications and application updates
  • Communicate important service-related information
  • Improve our website and services
  • Comply with legal and regulatory requirements

We do not use SMS consent for purposes unrelated to Proper Providers communications.

5. Mobile Messaging & SMS Consent (10DLC Compliance)

SMS Communications

If you opt in to receive SMS messages from Proper Providers, LLC, we may send messages related to:

  • Account or application notifications
  • Customer care responses
  • Service updates and reminders

Message frequency may vary. Message and data rates may apply.

Non-Sharing of Mobile Information (Required Clause)

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Any other mentions in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Opt-Out & Consumer Choices

You may opt out of SMS messages at any time by:

After opting out, you may receive a confirmation message, and no further SMS messages will be sent unless you re-opt in.

You also have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate data
  • Request deletion of information, subject to legal and regulatory obligations

7. Data Storage & Security

Proper Providers uses reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, or disclosure.

Information is retained only as long as necessary to fulfill business, legal, or regulatory requirements.

8. Sharing of Information

We do not sell personal information.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We may share information only with:

  • Trusted service providers that support our operations (e.g., SMS delivery platforms)
  • Legal or regulatory authorities when required by law

All service providers are contractually required to safeguard your information and use it solely for authorized purposes.

9. Third-Party Websites

Our website may contain links to third-party websites. Proper Providers is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are intended for business owners and adults. We do not knowingly collect personal information from individuals under the age of 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Proper Providers, LLC
info@properproviders.com
https://properproviders.com